Frequently Asked Questions About HuddleTec Telly
Question: What is de viewing angle of the camera?
Question: What are the Integrated speakers for?
Question: Why is HuddleTec Telly using Two microphones?
Policies for Accepting Items for RMA:
This product furnishes the right from the purchase date being repaired at free cost within 12 months.
All the accessories are excluded from free warranty terms.
From the product quality itself (without physical damage caused by user), customers can enjoy free repair service from the authorized maintenance department base on the Warranty Card and Commercial Invoice.
Returned goods that are out-of-warranty / physically damage / without the original stickers / not sold by HuddleTec will not be accepted.
Policies for Shipping Defective items for RMA:
To return products, please contact with sales by email attached details of your defective products and receive a Return Merchandise Authorization (RMA) Number. You need obtain a RMA Number and write it on invoice in order to return the product to our company.
Customer will send the defective products back to us with shipping charge prepaid.
RMA Number to be written clearly on the outside of your box and HuddleTec is not responsible for products lost during shipping.
HuddleTec should return RMA to customer with shipping charge prepaid.
Policies for RMA Replacement:
HuddleTec will process the replacements for RMA within 3-5 days from the dates of receiving （But the customers must bear the shipping fee from his place to the factory).
The product would be either repaired, replaced, upgraded after strict test by our QC department.
Fill out the form hereunder with all required information.
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